Privacy Policy
Effective Date: July 2026
BioMatrix Compounds ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.biomatrixcompounds.ca or purchase products through our website.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, we may automatically collect certain technical information, including:
IP address
Browser type and version
Device information
Time zone
Pages viewed
Referring website
Cookies and similar technologies
If you place an order or contact us, we may collect personal information such as:
Name
Billing address
Shipping address
Email address
Telephone number
Order details
Any information you voluntarily provide through our contact forms
Payment information is securely processed by our third-party payment providers. BioMatrix Compounds does not store your complete credit card information.
How We Use Your Information
We collect personal information only as necessary to:
Process and fulfill orders
Communicate regarding your purchases or inquiries
Provide customer support
Improve our website and customer experience
Maintain website security
Prevent fraud or unauthorized activity
Comply with applicable legal obligations
Cookies
Our website uses cookies and similar technologies to improve website functionality, analyze website traffic, and enhance your browsing experience.
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
Information Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third-party service providers who assist us in operating our website or processing orders, including payment processors and shipping providers.
We may also disclose information when required by law or when necessary to protect our legal rights.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable Canadian law.
Your Privacy Rights
Subject to applicable Canadian privacy laws, you may request to:
Access your personal information
Correct inaccurate information
Request deletion of your personal information where legally permitted
Withdraw consent for certain uses of your information
To exercise any of these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites.
BioMatrix Compounds is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any websites you visit.
Children's Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
BioMatrix Compounds